Patient Instructions

Patients can pay for their herbal formulas directly using this site. If your practitioner has pre-authorized formula refills you can also order them here at your convenience.

First-time users:

  • Go to My Account>Create Account and fill out the registration form.*
    Your first formula will be entered AFTER you registerwe will send you an e-mail to notify you that the formula has been placed in your "Saved Formulas" area.

All users:

  • We will send an e-mail to the address you provided to notify you when a formula has been entered by your practitioner.
  • Log into your account by going to My Account. Your formula will be in “Saved Formulas” on your account page.
  • Click on “Continue Order” and then “Proceed to Checkout.”
  • On the checkout page you can select either First Class Mail or Priority Mail shipping. First Class Mail shipping is $4.00 and Priority Mail is $8.00—these prices are as close to the actual USPS charges as possible. First Class Mail transit times are typically 3 business days and Priority Mail transit times are 2 business days, but transit times may be longer to rural or remote areas.
  • You can pay by entering your credit card information directly on the checkout page or by using the Paypal link.

  • If your practitioner has authorized refills they can also be found in “Saved Formulas.” You will not receive a notification e-mail for refills—just log in and order them at your convenience. Your practitioner will set the number of refills allowed. Practitioners often change formulations and may require you to check in with them at regular intervals.

*Registration limits public access to the site and helps to protect your privacy as a
patient. Please see our Patient Privacy page: Chinese Herbal Solutions does not share, sell, or otherwise disseminate your contact information under any circumstances! The information you enter will be used
only to fulfill the orders you place on this website. Your registration will remain active unless and until you cancel it.